Quality management at KPO

Customer satisfaction is paramount at KPO. Quality is the benchmark of our products and services. Quality assurance extends throughout the entire value chain. A continuous improvement process forms the base for achieving our above-average quality standards. The declared objective is “0”-fault delivery.

Quality is not a coincidence!

Our high quality standards and the skillful implementation already provide it

Quality assurance begins with your enquiry

First-class quality is our distinguishing feature. And in order that it remains so, the quality management begins with your inquiry. For every inquiry of special parts and drawing parts, a feasibility analysis is conducted at first by means of our technical test before it is further processed. This way, possible sources of error are detected and avoided in time. Our Total Quality Management hence ensures smooth processes, outstanding quality, customer-oriented service and most importantly satisfied customers.

KPO is certified

In order that we do justice to the requirements of our customers even in the future, further development of the services and processes takes place regularly. The continuous improvement process (KVP) is the means to achieve the defined objective with regard to the internal processes of an organisation. The management system of KPO is certified in accordance with:

  • DIN EN ISO 9001
  • DIN EN ISO 14001
  • VDA 6.2

In order that we do justice to the requirements of our customers even in the future, continuous improvement of the products, services and processes takes place regularly.

KPO is certificated by DIN EN ISO 9001 and VDA 6.2

Registration, Evaluation, Authorisation, Restriction of Chemicals

KPO Schrauben und Normteile GmbH meets all the requirements placed by the R.E.A.C.H. directive on our company as “downstream user”. KPO conforms to the R.E.A.C.H. directives applicable at the beginning of production. The customer is informed about any relevant changes in the products, their delivery capacities as well as the quality caused due to the change in the R.E.A.C.H. directive during the course of the business relationships. This is coordinated with the customer if action is required.

Restriction of the use of certain hazardous substances in electrical and electronic equiptment

KPO Schrauben und Normteile GmbH meets all the requirements placed by the R.o.H.S. directive on our company as “downstream user”. KPO conforms to the R.o.H.S. directives applicable at the beginning of production. The customer is informed about any relevant changes in the products, their delivery capacities as well as the quality caused due to the change in the R.o.H.S. directive during the course of the business relationships. This is coordinated with the customer if action is required.

Quality cycle